Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602674 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201602749 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | February 2017 |
| 201602927 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201602984 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | February 2017 |
| 201603323 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2017 |
| 201603468 | A Medical Practice in the Grampian NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | February 2017 |
| 201603804 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201603935 | Scottish Prison Service | complaints handling | Upheld, recommendations | February 2017 |
| 201604101 | Aberdeenshire Council | communication, staff attitude, dignity and confidentiality | Upheld, recommendations | February 2017 |
| 201604266 | Aberdeenshire Council | homeless person issues | Not upheld, no recommendations | February 2017 |