Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200239 A Medical Practice in the Ayrshire and Arran NHS Board area communication, staff attitude, dignity, confidentiality Some upheld, recommendations October 2012
201200246 Argyll Community Housing Association improvements and alterations Some upheld, action taken by body to remedy, no recommendations October 2012
201200440 Scottish Prison Service personal property Upheld, action taken by body to remedy, no recommendations October 2012
201200442 Business Stream Ltd charging method / calculation Not upheld, no recommendations October 2012
201200508 Scottish Water sewer flooding - external Not upheld, no recommendations October 2012
201200525 Scottish Water damage caused / compensation Not upheld, action taken by body to remedy, no recommendations October 2012
201200527 Business Stream Ltd charging method / calculation Not upheld, no recommendations October 2012
201200619 A Medical Practice in the Ayrshire and Arran NHS Board area lists Upheld, recommendations October 2012
201200636 Scottish Prison Service accommodation (including cell amenities and location) Not upheld, no recommendations October 2012
201200680 Scottish Prison Service progression Not upheld, no recommendations October 2012