Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201670 | Scottish Prison Service | earnings | Not upheld, no recommendations | April 2013 |
| 201201691 | James Watt College of Further and Higher Education | policy/administration | Some upheld, recommendations | April 2013 |
| 201201695 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201201734 | A Higher Educational Establishment | complaints handling | Not upheld, no recommendations | April 2013 |
| 201201762 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2013 |
| 201201777 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | April 2013 |
| 201201778 | Angus Council | policy/administration | Some upheld, recommendations | April 2013 |
| 201201810 | Dumfries and Galloway Council | hall letting, indoor facilities, libraries, museums etc | Some upheld, no recommendations | April 2013 |
| 201201868 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201201918 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |