Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704052 | Dumfries and Galloway Council | child services and family support | Not upheld, recommendations | August 2018 |
| 201704207 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2018 |
| 201704235 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2018 |
| 201704247 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201704515 | A Medical Practice in the Grampian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | August 2018 |
| 201704790 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201705029 | Western Isles NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | August 2018 |
| 201705319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2018 |
| 201705473 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | August 2018 |
| 201705961 | West College Scotland | quality (including complaint handling) | Upheld, recommendations | August 2018 |