Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201102008 | The Highland Council | claims for damage, injury, loss | Not upheld, no recommendations | February 2012 |
201102078 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | February 2012 |
201102095 | East Lothian Council | complaints handling | Upheld, action taken by body to remedy, no recommendations | February 2012 |
201102138 | Scottish Qualifications Authority | policy/administration | Not upheld, no recommendations | February 2012 |
201102297 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | February 2012 |
201102565 | A Medical Practice, Lanarkshire NHS Board | lists | Not upheld, no recommendations | February 2012 |
201102599 | Scottish Prison Service | health and safety | Not upheld, no recommendations | February 2012 |
201102614 | Dundee City Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2012 |
201102688 | The City of Edinburgh Council | common repairs to former council houses | Some upheld, recommendations | February 2012 |
201102802 | Scottish Prison Service | access to medical care/treatment | Not upheld, no recommendations | February 2012 |