Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201102987 | University of Strathclyde | complaints handling | Not upheld, no recommendations | February 2012 |
201103001 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2012 |
200903567 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2012 |
201001288 | Grampian NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 |
201001305 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
201001775 | Stirling Council | Continuing care | No decision reached | January 2012 |
201002232 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
201003016 | Dumfries and Galloway Council | Complaints handling (incl Social Work complaints procedures) | Some upheld, action taken by body to remedy, no recommendations | January 2012 |
201003592 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
201003723 | Tayside NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 |