Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201004172 | South Lanarkshire Council | Complaints handling (including appeals procedures) | Some upheld, recommendations | January 2012 |
201004237 | Grampian NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
201004597 | East Lothian Council | Policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2012 |
201005258 | Scottish Borders Council | Unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | January 2012 |
201005324 | Scottish Prison Service | Complaints Handling | Some upheld, no recommendations | January 2012 |
201005378 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, recommendations | January 2012 |
201100050 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2012 |
201100243 | Grampian NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
201100277 | Highland NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
201100346 | The City of Edinburgh Council | Policy/administration | Some upheld, recommendations | January 2012 |