Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201100349 | A Dental Practice, Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | January 2012 |
201100515 | Knowes Housing Association Ltd | Repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | January 2012 |
201100537 | Glasgow City Council | Private sector grants and loans, house condition surveys | Some upheld, action taken by body to remedy, no recommendations | January 2012 |
201100538 | The City of Edinburgh Council | Council Tax (incl Community Charge) | Not upheld, no recommendations | January 2012 |
201100550 | West Lothian Council | Finance - tenancy charges | Some upheld, recommendations | January 2012 |
201100662 | Care Inspectorate (SCSWIS) | Policy/administration | Not upheld, no recommendations | January 2012 |
201100710 | University of Glasgow | Policy/administration | Not upheld, no recommendations | January 2012 |
201100716 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Some upheld, no recommendations | January 2012 |
201100726 | Borders NHS Board | Clinical treatment / Diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2012 |
201100784 | A Medical Practice, Highland NHS Board | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | January 2012 |