Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201000660 | East Ayrshire Council | complaints handling (including social work complaints procedures) | Upheld, recommendations | December 2011 |
201003830 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | December 2011 |
201003968 | Lanarkshire NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
201003970 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2011 |
201004012 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, action taken by body to remedy, no recommendations | December 2011 |
201004752 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | December 2011 |
201004882 | A Medical Practice, Lanarkshire NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
201004949 | Stevenson College | admissions | Not upheld, action taken by body to remedy, no recommendations | December 2011 |
201005072 | Lanarkshire NHS Board | clinical treatment;diagnosis | Upheld, recommendations | December 2011 |
201005382 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | December 2011 |