Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201101169 | A Medical Practice, Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | November 2011 |
201101175 | Scottish Prison Service | Transfer to Another Prison | Not upheld, no recommendations | November 2011 |
201101184 | A Medical Practice, Lothian NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | November 2011 |
201101196 | West Lothian Council | Handling of application (complaints by opponents) | Some upheld, recommendations | November 2011 |
201101201 | Scottish Prison Service | Policy/Administration | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
201101210 | Fyne Homes | Complaints handling | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
201101257 | Scottish Prison Service | Education | Not upheld, no recommendations | November 2011 |
201101383 | Scottish Prison Service | Progression | Not upheld, no recommendations | November 2011 |
201101523 | Lothian NHS Board | Policy/administration, communication | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
200904203 | East Ayrshire Council | building standards | Not upheld, no recommendations | October 2011 |