Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201001541 | Borders NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | July 2011 |
201001569 | Highland NHS Board | policy/administration | Upheld, recommendations | July 2011 |
201001727 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2011 |
201002718 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, recommendations | July 2011 |
201002972 | Fife Council | Maintenance and repair of roads | Not upheld, action taken by body to remedy, no recommendations | July 2011 |
201003009 | Lothian NHS Board | Policy/administration | Some upheld, recommendations | July 2011 |
201003260 | Argyll and Bute Council | Policy/administration | Not upheld, no recommendations | July 2011 |
201003272 | Glasgow City Council | Complaints handling (including appeals procedures) | Not upheld, no recommendations | July 2011 |
201003290 | Glasgow City Council | Road authority as developer, road alterations | Not upheld, no recommendations | July 2011 |
201003492 | Student Awards Agency for Scotland | Failure to provide information | Not upheld, no recommendations | July 2011 |