Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303682 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2014 |
| 201303813 | Scottish Prison Service | personal property | Resolved, no recommendations | May 2014 |
| 201304213 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, recommendations | May 2014 |
| 201304327 | University of Edinburgh | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | May 2014 |
| 201304371 | Edinburgh Napier University | academic appeal/exam results/degree classification | Upheld, recommendations | May 2014 |
| 201304407 | East Lothian Council | repairs and maintenance | Not upheld, no recommendations | May 2014 |
| 201304427 | Fife Council | aids and adaptations | Not upheld, no recommendations | May 2014 |
| 201304436 | Glasgow City Council | civic amenity/waste | Some upheld, recommendations | May 2014 |
| 201304454 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2014 |
| 201304464 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2014 |