Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201004585 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | November 2012 |
201100945 | Midlothian Council | handling of application (complaints by applicants) | Not upheld, no recommendations | November 2012 |
201101107 | Fife Council | policy/administration | Some upheld, recommendations | November 2012 |
201101410 | Western Isles NHS Board | continuing care | Upheld, action taken by body to remedy, no recommendations | November 2012 |
201101552 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
201101671 | Scottish Prison Service | policy/administration | Some upheld, recommendations | November 2012 |
201102132 | Scottish Water | other | Upheld, recommendations | November 2012 |
201102212 | Business Stream Ltd | meter reading | Not upheld, no recommendations | November 2012 |
201102319 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
201102397 | Dumfries and Galloway NHS Board | complaints handling | Some upheld, recommendations | November 2012 |