Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201105240 Business Stream Ltd incorrect billing Not upheld, no recommendations September 2012
201105267 Scottish Prison Service progression Not upheld, no recommendations September 2012
201105270 Scottish Water damage caused / claim for compensation Not upheld, no recommendations September 2012
201105355 Dumfries and Galloway Housing Partnership applications, allocations, transfers No decision reached September 2012
201105501 Scottish Prison Service work (in prison) Some upheld, action taken by body to remedy, no recommendations September 2012
201200043 Scottish Prison Service religious books, items and practices Some upheld, action taken by body to remedy, no recommendations September 2012
201200078 Dumfries and Galloway Housing Partnership complaints handling Upheld, action taken by body to remedy, no recommendations September 2012
201200115 A Dentist in the Lothian NHS Board area policy/administration Upheld, recommendations September 2012
201200214 Perth and Kinross Council rights of way and public footpaths Not upheld, no recommendations September 2012
201200250 Greater Glasgow and Clyde NHS Board - Acute Services Division communication, staff attitude, dignity, confidentiality Not upheld, no recommendations September 2012