Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100550 West Lothian Council Finance - tenancy charges Some upheld, recommendations January 2012
201100662 Care Inspectorate (SCSWIS) Policy/administration Not upheld, no recommendations January 2012
201100710 University of Glasgow Policy/administration Not upheld, no recommendations January 2012
201100716 Lothian NHS Board Appointments/Admissions (delay, cancellation, waiting lists) Some upheld, no recommendations January 2012
201100726 Borders NHS Board Clinical treatment / Diagnosis Not upheld, action taken by body to remedy, no recommendations January 2012
201100784 A Medical Practice, Highland NHS Board Clinical treatment / Diagnosis Upheld, action taken by body to remedy, recommendations January 2012
201100807 Scottish Prison Service Personal Property Not upheld, recommendations January 2012
201100847 A Medical Practice, Forth Valley NHS Board Clinical treatment / Diagnosis Some upheld, recommendations January 2012
201100886 Perth and Kinross Council Policy/administration Some upheld, action taken by body to remedy, recommendations January 2012
201100948 Lanarkshire NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations January 2012