Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203395 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, recommendations | March 2014 |
| 201204116 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201204433 | Care Inspectorate | complaints handling | Not upheld, recommendations | March 2014 |
| 201204492 | Care Inspectorate | complaints handling | Some upheld, recommendations | March 2014 |
| 201204540 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
| 201204688 | Fife Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | March 2014 |
| 201204705 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201204779 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2014 |
| 201204873 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201204944 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |