Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201202737 | An Optician in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
201202822 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
201202845 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2013 |
201202858 | Perth and Kinross Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2013 |
201202881 | Business Stream | meter reading | Upheld, recommendations | September 2013 |
201203006 | Orkney NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2013 |
201203023 | Scottish Court Service | policy/administration | Some upheld, no recommendations | September 2013 |
201203029 | East Renfrewshire Council | bus stops, shelters, signs, road furniture | Not upheld, no recommendations | September 2013 |
201203122 | The City of Edinburgh Council | repairs and maintenance | Some upheld, action taken by body to remedy, no recommendations | September 2013 |
201203181 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2013 |