Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304276 | Aberdeen City Council | complaints handling (including appeals procedures) | Not upheld, no recommendations | January 2015 |
| 201304322 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | January 2015 |
| 201304417 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2015 |
| 201304445 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
| 201304698 | Dumfries and Galloway Council | caravan sites | Some upheld, recommendations | January 2015 |
| 201304706 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2015 |
| 201304742 | Perth and Kinross Council | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | January 2015 |
| 201304792 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |
| 201304894 | Scottish Prison Service | food | Not upheld, no recommendations | January 2015 |
| 201305012 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |