Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201101552 A Dentist in the Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2012
201101671 Scottish Prison Service policy/administration Some upheld, recommendations November 2012
201102132 Scottish Water other Upheld, recommendations November 2012
201102212 Business Stream Ltd meter reading Not upheld, no recommendations November 2012
201102319 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2012
201102397 Dumfries and Galloway NHS Board complaints handling Some upheld, recommendations November 2012
201102465 The Highland Council policy/administration Not upheld, no recommendations November 2012
201102965 Aberdeenshire Council sheltered housing and community care Not upheld, no recommendations November 2012
201103056 Aberdeenshire Council estate management, open space & environment work Not upheld, no recommendations November 2012
201103142 Hebridean Housing Partnership Ltd repairs and maintenance of housing stock (incl dampness and infestations) Some upheld, recommendations November 2012