Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201800997 Western Isles NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2018
201801358 South Lanarkshire Council neighbour disputes and anti-social behaviour Not upheld, no recommendations December 2018
201801606 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2018
201801666 Highland NHS Board appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations December 2018
201801850 Scottish Prison Service personal property Upheld, recommendations December 2018
201801854 University of the West of Scotland policy / administration Not upheld, no recommendations December 2018
201802106 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations December 2018
201802359 Wheatley Housing Group Ltd neighbour disputes and anti-social behaviour Upheld, recommendations December 2018
201802571 Scottish Ambulance Service clinical treatment / diagnosis Upheld, no recommendations December 2018
201802804 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2018