Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202004102 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 202004831 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 202005533 | South Lanarkshire Health and Social Care Partnership | Child services and family support | Not upheld, no recommendations | June 2021 |
| 201709143 | Fife NHS Board | Policy / administration | Some upheld, recommendations | May 2021 |
| 201803946 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201803981 | Scottish Government D-G Learning & Justice | Complaints handling | Upheld, no recommendations | May 2021 |
| 201804596 | Edinburgh Health and Social Care Partnership | Aids for the disabled (incl blue badges) Chronically Sick & Disabled Acts 1970/72 | Not upheld, no recommendations | May 2021 |
| 201804958 | University of the Highlands and Islands | Complaints handling | Upheld, recommendations | May 2021 |
| 201807820 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201809520 | Glasgow City Health and Social Care Partnership | Care charges for homecare and residential care | Not upheld, no recommendations | May 2021 |