Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600464 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | November 2016 |
| 201600674 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201600712 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | November 2016 |
| 201600743 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | November 2016 |
| 201600937 | Scottish Prison Service | complaints handling | Upheld, recommendations | November 2016 |
| 201602009 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | November 2016 |
| 201602299 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201602309 | Scottish Prison Service | complaints handling | Upheld, recommendations | November 2016 |
| 201602314 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201603209 | Scottish Prison Service | downgrading | Not upheld, no recommendations | November 2016 |