Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202008878 | Lothian NHS Board - Acute Division | Nurses / nursing care | Some upheld, recommendations | May 2023 |
| 202008887 | Aberdeenshire Council | Complaints handling | Not upheld, no recommendations | May 2023 |
| 202100607 | A Medical Practice in the Western Isles NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |
| 202101028 | West Lothian Council | Handling of application (complaints by applicants) | Some upheld, recommendations | May 2023 |
| 202101272 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202102429 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |
| 202103075 | Castlehill Housing Association Ltd | Neighbour disputes and anti-social behaviour | Upheld, recommendations | May 2023 |
| 202103737 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2023 |
| 202104005 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, no recommendations | May 2023 |
| 202105743 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2023 |