| 201202324 |
Scottish Prison Service |
staff treatment |
Some upheld, recommendations |
August 2013 |
| 201202329 |
Inverclyde Council |
other |
Some upheld, recommendations |
August 2013 |
| 201202334 |
A Medical Practice in the Greater Glasgow and Clyde NHS Board area |
communication, staff attitude, dignity, confidentiality |
Upheld, recommendations |
August 2013 |
| 201202445 |
A Medical Practice in the Fife NHS Board area |
clinical treatment / diagnosis |
Some upheld, recommendations |
August 2013 |
| 201202584 |
Lothian NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
August 2013 |
| 201202627 |
Forth Valley NHS Board |
policy/administration |
Upheld, recommendations |
August 2013 |
| 201202635 |
Greater Glasgow and Clyde NHS Board |
appointments/admissions (delay, cancellation, waiting lists) |
Not upheld, recommendations |
August 2013 |
| 201202654 |
Business Stream |
debt recovery / payment fees |
Some upheld, recommendations |
August 2013 |
| 201202855 |
Directorate for Planning and Environmental Appeals |
handling of application (complaints by opponent) |
Not upheld, no recommendations |
August 2013 |
| 201203030 |
Business Stream |
communication / consultation |
Upheld, recommendations |
August 2013 |