Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201602065 University of Glasgow academic appeal/exam results/degree classification Some upheld, recommendations August 2017
201602184 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Some upheld, recommendations August 2017
201602506 Heriot-Watt University complaints handling Upheld, recommendations August 2017
201602890 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2017
201602909 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations August 2017
201603021 The Highland Council improvements and renovation Upheld, recommendations August 2017
201603128 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations August 2017
201603361 Greater Glasgow and Clyde NHS Board - Acute Services Division admission / discharge / transfer procedures Not upheld, no recommendations August 2017
201603545 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, recommendations August 2017
201604009 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2017