Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201601173 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201601246 The City of Edinburgh Council neighbour disputes and anti-social behaviour Upheld, recommendations February 2017
201601281 A Medical Practice in the Borders NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201601670 Highland NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations February 2017
201601729 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Not upheld, no recommendations February 2017
201601878 East Dunbartonshire Council communication, staff attitude and confidentiality Some upheld, recommendations February 2017
201602123 Aberdeenshire Council policy/administration Upheld, recommendations February 2017
201602131 East Dunbartonshire Council communication, staff attitude and confidentiality Not upheld, no recommendations February 2017
201602512 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201602606 Bridgewater Housing Association Ltd applications, allocations, transfers & exchanges Not upheld, no recommendations February 2017