Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100721 Scottish Prison Service clothing Not upheld, action taken by body to remedy, no recommendations September 2011
201100724 Scottish Prison Service disciplinary charges; orderly room proceedings Not upheld, action taken by body to remedy, no recommendations September 2011
201100791 Scottish Prison Service policy/administration No decision reached September 2011
201100793 Scottish Prison Service other Upheld, action taken by body to remedy, no recommendations September 2011
201100846 South Ayrshire Council policy/administration Not upheld, no recommendations September 2011
201101167 Clyde Valley Housing Association Ltd applications, allocations, transfers Not upheld, no recommendations September 2011
201000815 Glasgow Caledonian University Complaints handling Not upheld, no recommendations August 2011
201000844 Fife NHS Board Policy/administration, child protection Upheld, recommendations August 2011
201001270 Lothian NHS Board Clinical treatment / Diagnosis Some upheld, recommendations August 2011
201001310 Fife NHS Board Clinical treatment / Diagnosis Some upheld, recommendations August 2011