Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201204088 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | May 2013 |
201204147 | Oak Tree Housing Association Ltd | estate management, open space & environment work | Not upheld, no recommendations | May 2013 |
201204151 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | May 2013 |
201204364 | Kingdom Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2013 |
201204423 | Business Stream | incorrect billing | No decision reached | May 2013 |
201204430 | Crown Office and Procurator Fiscal Service | failure to provide information | Upheld, no recommendations | May 2013 |
201204493 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2013 |
201205198 | West Lothian Council | handling of application (complaints by applicants) | Not upheld, no recommendations | May 2013 |
201101537 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | April 2013 |
201102497 | Glasgow Caledonian University | policy/administration | Upheld, recommendations | April 2013 |