Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202002559 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2022 |
202005027 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | March 2022 |
202007186 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2022 |
202007201 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2022 |
202008168 | Edinburgh Health and Social Care Partnership | Nurses / Nursing Care | Not upheld, no recommendations | March 2022 |
202105309 | Glasgow City Council | Primary School | Some upheld, recommendations | March 2022 |
201811013 | Castle Water Ltd | Incorrect billing | Some upheld, recommendations | February 2022 |
201900160 | Dundee Health and Social Care Partnership | Communication / staff attitude | Some upheld, recommendations | February 2022 |
201905460 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | February 2022 |
201909959 | Aberdeenshire Council | Policy / administration | Some upheld, recommendations | February 2022 |