Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
202100726 | Wheatley Housing Group Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2021 |
201805182 | University of St Andrews | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2021 |
201810789 | The City of Edinburgh Council | Repairs and maintenance | Upheld, recommendations | October 2021 |
201901140 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
201901872 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | October 2021 |
201901939 | A Medical Practice in the Borders NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
201902531 | Castle Water Ltd | Leakage | Upheld, no recommendations | October 2021 |
201903189 | Scottish Prison Service | Policy / administration | Not upheld, no recommendations | October 2021 |
201903741 | Scottish Water | Communication / consultation | Not upheld, no recommendations | October 2021 |
201904853 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |