Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201804596 | Edinburgh Health and Social Care Partnership | Aids for the disabled (incl blue badges) Chronically Sick & Disabled Acts 1970/72 | Not upheld, no recommendations | May 2021 |
201804958 | University of the Highlands and Islands | Complaints handling | Upheld, recommendations | May 2021 |
201807820 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
201809520 | Glasgow City Health and Social Care Partnership | Care charges for homecare and residential care | Not upheld, no recommendations | May 2021 |
201810148 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
201810444 | West Dunbartonshire Council | Complaints handling | Some upheld, recommendations | May 2021 |
201900286 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
201900435 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
201900708 | Edinburgh College | Providing Learning Support and Guidance (by curriculum staff) | Upheld, recommendations | May 2021 |
201900819 | South Lanarkshire Council | Policy / administration | Not upheld, no recommendations | May 2021 |