Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201005068 | Scottish Prison Service | downgrading | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
201005253 | South Lanarkshire Council | maintenance and repair of roads | Not upheld, no recommendations | October 2011 |
201005387 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2011 |
201100064 | North Lanarkshire Council | political matters; committees; standing orders; requests for information | Some upheld, recommendations | October 2011 |
201100152 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | October 2011 |
201100174 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
201100182 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 |
201100205 | The City of Edinburgh Council | primary school | Some upheld, recommendations | October 2011 |
201100261 | A Medical Practice, Highland NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | October 2011 |
201100271 | Ayrshire and Arran NHS Board | communication; staff attitude; dignity; confidentiality | Upheld, recommendations | October 2011 |