Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201808526 | South Lanarkshire Council | Child services and family support | Some upheld, recommendations | March 2021 |
201809267 | Live Borders | Complaints handling | Not upheld, no recommendations | March 2021 |
201809582 | Hillcrest Housing Association | Repairs and maintenance | Not upheld, no recommendations | March 2021 |
201810152 | Tayside NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | March 2021 |
201810822 | A Medical Practice in the Fife NHS Board area | Lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | March 2021 |
201900199 | Tayside NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2021 |
201900740 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
201900799 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
201901468 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
201901927 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |