Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101201 | Scottish Prison Service | Policy/Administration | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
| 201101210 | Fyne Homes | Complaints handling | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
| 201101257 | Scottish Prison Service | Education | Not upheld, no recommendations | November 2011 |
| 201101383 | Scottish Prison Service | Progression | Not upheld, no recommendations | November 2011 |
| 201101523 | Lothian NHS Board | Policy/administration, communication | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
| 200904203 | East Ayrshire Council | building standards | Not upheld, no recommendations | October 2011 |
| 201001246 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
| 201001292 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
| 201001709 | Perth and Kinross Council | parks; outdoor centres and facilities | Upheld, recommendations | October 2011 |
| 201002285 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 |