Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204507 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2014 |
| 201204511 | Business Stream | charging method / calculation | Upheld, recommendations | February 2014 |
| 201204561 | Business Stream | debt recovery / payment fees | Some upheld, recommendations | February 2014 |
| 201204877 | Orkney NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201204938 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2014 |
| 201205004 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | February 2014 |
| 201205210 | South Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | February 2014 |
| 201205278 | Business Stream | policy/administration | Some upheld, recommendations | February 2014 |
| 201205286 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
| 201205324 | Business Stream | leakage | Not upheld, no recommendations | February 2014 |