Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201507573 Scottish Prison Service staff attitude and dignity Not upheld, no recommendations February 2017
201507584 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201507626 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2017
201507686 Borders NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2017
201507707 Aberdeenshire Council policy/administration Not upheld, no recommendations February 2017
201507733 Renfrewshire Council improvements and renovation Not upheld, no recommendations February 2017
201507795 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201507799 University of the West of Scotland admissions Upheld, recommendations February 2017
201507810 East Renfrewshire Council communication, staff attitude and confidentiality Upheld, recommendations February 2017
201507864 A Medical Practice in the Borders NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017