Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201005364 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |
201005368 | Scottish Prison Service | Progression | Not upheld, no recommendations | August 2011 |
201005373 | Grampian NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2011 |
201100005 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | August 2011 |
201100059 | North Ayrshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
201100084 | Renfrewshire Council | Traffic regulation and management | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
201100132 | Waverley Housing | Calculation of rent and/or service charges | Not upheld, no recommendations | August 2011 |
201100170 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Some upheld, no recommendations | August 2011 |
201100228 | Dundee City Council | Road authority as developer, road alterations | Not upheld, no recommendations | August 2011 |
201100278 | Dumfries and Galloway Council | Complaints handling | Upheld, recommendations | August 2011 |