Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302970 | The City of Edinburgh Council | maintenance and repair of roads | Upheld, recommendations | January 2015 |
| 201303289 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2015 |
| 201303382 | Glasgow City Council | complaints handling | Upheld, recommendations | January 2015 |
| 201303424 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2015 |
| 201303782 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201303870 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201303935 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | January 2015 |
| 201303973 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201304003 | New College Lanarkshire | complaints handling | Some upheld, recommendations | January 2015 |
| 201304174 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |