Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908784 | Dumfries and Galloway Council | Child services and family support | Upheld, recommendations | September 2021 |
| 201910147 | A Medical Practice in the Lothian NHS Board area | Lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | September 2021 |
| 201910632 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | September 2021 |
| 202001911 | Dumfries and Galloway Council | Kinship care | Resolved, no recommendations | September 2021 |
| 202003058 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2021 |
| 202003904 | West Dunbartonshire Council | Secondary School | Not upheld, no recommendations | September 2021 |
| 202003940 | Borders NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2021 |
| 202007590 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | September 2021 |
| 202007689 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2021 |
| 202007782 | NHS 24 | Clinical treatment / diagnosis | Some upheld, recommendations | September 2021 |