Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201804945 South Lanarkshire Health and Social Care Partnership care in the community Some upheld, no recommendations September 2020
201805026 Renfrewshire Health and Social Care Partnership policy / administration Upheld, recommendations September 2020
201805588 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2020
201806888 Lothian NHS Board - Acute Division appointments / admissions (delay / cancellation / waiting lists) Some upheld, recommendations September 2020
201807030 North Ayrshire Council communication / staff attitude / confidentiality Upheld, recommendations September 2020
201807344 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, no recommendations September 2020
201807591 Heriot-Watt University academic appeal / exam results / degree classification Upheld, recommendations September 2020
201808288 Highland NHS Board adult social work services (highland nhs only) Upheld, recommendations September 2020
201809456 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations September 2020
201809522 East Dunbartonshire Council applications / allocations / transfers / exchanges Not upheld, no recommendations September 2020