Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201803596 The Robert Gordon University special needs - assessment and provision Some upheld, no recommendations November 2020
201806100 Scottish Environment Protection Agency policy / administration Not upheld, no recommendations November 2020
201806450 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020
201807397 North Ayrshire Council unauthorised developments: enforcement action/stop and discontinuation notices Not upheld, no recommendations November 2020
201808488 Business Stream incorrect billing Not upheld, no recommendations November 2020
201808747 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201808983 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201809447 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020
201809500 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201810161 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations November 2020