Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201605478 | Western Isles NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | October 2017 |
| 201605828 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | October 2017 |
| 201606203 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2017 |
| 201606218 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201606290 | Caledonia Housing Association | policy/administration | Not upheld, no recommendations | October 2017 |
| 201606368 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201606534 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | October 2017 |
| 201606782 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | October 2017 |
| 201606885 | Queen Margaret University | complaints handling | Not upheld, no recommendations | October 2017 |
| 201606992 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |