Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201607620 Scottish Prison Service policy/administration Resolved, no recommendations May 2017
201607695 South Ayrshire Council primary school Not upheld, no recommendations May 2017
201607853 A Dental Practice in the Highland NHS Board area complaints handling Upheld, recommendations May 2017
201507449 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations April 2017
201507492 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations April 2017
201507533 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations April 2017
201507653 The City of Edinburgh Council statutory notices Some upheld, recommendations April 2017
201507850 Angus Council neighbour disputes and anti-social behaviour Some upheld, recommendations April 2017
201507885 Scottish Prison Service complaints handling Some upheld, recommendations April 2017
201507971 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations April 2017