Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507595 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2016 |
| 201507621 | Kingdom Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | June 2016 |
| 201507635 | Aberdeenshire Council | secondary school | Not upheld, no recommendations | June 2016 |
| 201507639 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | June 2016 |
| 201507640 | Student Awards Agency for Scotland | handling of application | Not upheld, no recommendations | June 2016 |
| 201507654 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | June 2016 |
| 201507691 | Inverclyde Council | secondary school | Some upheld, recommendations | June 2016 |
| 201507722 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201507738 | Western Isles NHS Board | policy / administration | Not upheld, no recommendations | June 2016 |
| 201507758 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | June 2016 |