Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201406227 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, recommendations February 2016
201406308 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2016
201406355 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations February 2016
201406428 Business Stream charging method / calculation Not upheld, action taken by body to remedy, no recommendations February 2016
201406475 Commissioner for Ethical Standards in Public Life in Scotland complaints handling Not upheld, no recommendations February 2016
201406499 Orkney NHS Board clinical treatment / diagnosis Upheld, recommendations February 2016
201406716 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations February 2016
201407111 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations February 2016
201407227 Berwickshire Housing Association Ltd terminations of tenancy Some upheld, recommendations February 2016
201407237 Fife Council policy/administration Some upheld, recommendations February 2016