Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201407809 Edinburgh College communication staff attitude dignity and confidentiality Some upheld, recommendations February 2016
201500443 Scottish Ambulance Service clinical treatment / diagnosis Some upheld, recommendations February 2016
201500520 University of Edinburgh academic appeal/exam results/degree classification Some upheld, recommendations February 2016
201500916 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2016
201500934 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2016
201500983 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501345 Fife Council complaints handling Upheld, recommendations February 2016
201501358 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501377 The City of Edinburgh Council statutory notices Not upheld, no recommendations February 2016
201501734 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2016