Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201501739 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501792 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501839 Shetland NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201501960 Scottish Qualifications Authority complaints handling Upheld, recommendations February 2016
201502051 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2016
201502164 Tayside NHS Board complaints handling Not duly made or withdrawn, no recommendations February 2016
201502348 Forth Valley NHS Board policy / administration Not upheld, no recommendations February 2016
201502487 Scottish Prison Service policy/administration Some upheld, no recommendations February 2016
201502504 Comhairle nan Eilean Siar complaints handling (incl social work complaints procedures) Upheld, recommendations February 2016
201502531 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations February 2016