Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502573 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201502623 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201503219 | The Scottish Fire and Rescue Service | policy/administration | Not upheld, no recommendations | February 2016 |
| 201503386 | Scottish Prison Service | policy/administration | Upheld, recommendations | February 2016 |
| 201503474 | Scottish Prison Service | complaints handling | Not upheld, action taken by body to remedy, no recommendations | February 2016 |
| 201503494 | Scottish Prison Service | escorting services | Upheld, recommendations | February 2016 |
| 201503627 | Lothian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | February 2016 |
| 201503628 | Tayside NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | February 2016 |
| 201503835 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201504122 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | February 2016 |