Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406033 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2015 |
| 201406068 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, recommendations | December 2015 |
| 201406081 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201406106 | Falkirk Council | policy/administration | Some upheld, recommendations | December 2015 |
| 201406132 | Business Stream | incorrect billing | Resolved, no recommendations | December 2015 |
| 201406306 | Scottish Natural Heritage | policy/administration | Not upheld, no recommendations | December 2015 |
| 201406406 | West Dunbartonshire Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | December 2015 |
| 201406444 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2015 |
| 201406643 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201406685 | Aberdeenshire Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | December 2015 |