Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407829 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | December 2015 |
| 201500087 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201500671 | Scottish Ambulance Service | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201500705 | Forestry Commission Scotland | handling of application | Not upheld, no recommendations | December 2015 |
| 201500709 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | December 2015 |
| 201500913 | Aberdeenshire Council | complaints handling | Some upheld, no recommendations | December 2015 |
| 201501070 | Tayside NHS Board | nurses / nursing care | Not upheld, no recommendations | December 2015 |
| 201501164 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | December 2015 |
| 201501341 | Fife NHS Board | nurses / nursing care | Some upheld, recommendations | December 2015 |
| 201501382 | University of Aberdeen | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | December 2015 |